Return Policy

Refunds, exchanges, and returns accepted within 14 days, only for unused, unwashed, new condition item(s) with the original packaging and proof of purchase. Gift Cards are NOT refundable. All sale items are final and not eligible for refunds, exchanges, or returns. Original shipping cost is not refundable and will be deducted from the total purchase amount. Customer will be responsible for return shipping cost. When sending product back, it is suggested that a tracking number is provided to us, as there is no other way to guarantee the item was sent and received. Please contact Kutora Clothing before trying to return, item(s) may be returned back to you if not.

Please contact us at heartsandarrowsclothing@gmail.com. Refunds will generally take 7-10 days to appear on account after goods have been received.